Cancellation Policy

Last updated: 6 October 2026

Customers may contact Hunters Warehouse to request cancellation of an order.

Before Dispatch

Cancellation requests received before dispatch will be considered based on the status of the order.

Because some products are sourced from suppliers after an order is placed, the order may already have entered our purchasing or fulfilment process.

Where cancellation is possible, we will confirm the cancellation and process any applicable refund.

After Dispatch

Once an order has been dispatched, cancellation may no longer be possible. In such circumstances, the applicable returns and consumer rights will apply.

Supplier-Sourced Products

Some products are sourced from suppliers after customers place their orders. Hunters Warehouse may consolidate supplier purchasing and place supplier orders on scheduled purchasing days.

This means that some orders may remain in an awaiting supplier fulfilment stage before products are received by Hunters Warehouse.

Product Unavailability

If a product becomes unavailable from the relevant supplier and we cannot fulfil the order, we will notify you and process the applicable refund.

Under ECTA, where a supplier is unable to perform because the goods ordered are unavailable, the consumer must be notified and applicable payments refunded within 30 days after notification.

Statutory Rights

Nothing in this Cancellation Policy limits any rights available to consumers under applicable South African law.

Contact

Hunters Warehouse
183 Cnr Ian & Boshoff Street
La Hoff
Klerksdorp, 2571
South Africa

Email: Michael@hunters-Warehouse.co.za
Telephone: 018 468 4884